An accessibility statement is a public page declaring your conformance target, known limitations, and how to report problems. It is not legally required everywhere, but it is one of the cheapest, highest-leverage things you can publish — and it matters in an ADA dispute.
Why publish one
- It signals good faith — a documented commitment with a feedback channel is part of the defensible posture plaintiffs settle around.
- It is required by some laws (EU public-sector bodies under the Web Accessibility Directive must publish one; the EAA expects accessibility information).
- It gives real users a way to report barriers and get help.
What to include
- Commitment — a sentence stating you are committed to accessibility.
- Conformance target — e.g. we aim to conform to WCAG 2.2 Level AA.
- Current status — fully conformant, partially conformant, or in progress (be honest).
- Known limitations — areas you know fall short, with a plan to fix them.
- Feedback mechanism — an email or form, with a response-time commitment (e.g. 5 business days).
- Date — when the statement was last reviewed.
Copy-paste template
Adapt the following to your organisation:
Accessibility Statement for [Company]
[Company] is committed to ensuring digital accessibility for people
with disabilities. We aim to conform to WCAG 2.2 Level AA.
Status: Partially conformant — most of the site meets WCAG 2.2 AA;
some areas are being remediated.
Known limitations: [list, with target dates].
Feedback: If you encounter a barrier, email accessibility@[company].com.
We aim to respond within 5 business days.
This statement was last reviewed on [date].Common mistakes
- Claiming "fully accessible" or "100% WCAG compliant" — overclaiming can be used against you. State your target and honest status.
- No working feedback channel. An ignored contact address is worse than none.
- Never updating the review date.
Generate one in seconds
Use the free accessibility statement generator to produce a tailored statement, then back it with continuous scans so the status line stays true. A statement that claims conformance you cannot show is a liability; one backed by dated audits is an asset.